UCR - University Centre Reaseheath
University Centre Reaseheath

Student Support

At UCR, you will find a truly nurturing and supportive environment from the day you start.

Whatever you need, from support with physical or learning difficulties, help with homesickness, illness or mental health challenges, we will do everything we can to help. 

Our experienced team of advisors are always on hand to offer guidance and support throughout your time at University Centre Reaseheath. 

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Graduate Toolkit

As a student at University Centre Reaseheath, you will have access to our online Graduate Toolkit, which provides you with a range of information and tips on how to get the best out of your studies, including guidance on academic writing and referencing, advice on how to live independently and how to stay safe, as well as employability skills, such as CV writing, finding work experience and much more!

Library and Learning

Not only does our library stock all the books and online tools you will need to support your course, we also have a variety of study areas, pods and group study rooms. The library is open during term time and most holidays. UCR students are also able to access the space on weekends. 

Our library has a variety of study areas including pods and a mezzanine with silent and group study areas.

Tell UCR, We're Listening

We are committed to working in partnership with students to enhance the quality of your university experience. Our approach to the student voice is to Listen, Reflect, and Take Action.  

We operate a range of initiatives to support this partnership, including a Student Course Rep Group, Staff-Student Partnership Forum and Tell UCR Surveys. 

Inclusive Learning Team

Our UCR Inclusive Learning Team offers advice to students with disabilities and learning support needs such as dyslexia, dyspraxia, ADHD, and mental health needs.  

Because we care about every individual that steps through our doors, we ensure that you will receive the support you need and provide confidential advice and guidance.  

We are an Approved Assessment Centre for the Disabled Student Allowance and can help should you need to apply. You can find out more information about this in our FAQs section.

Careers Advice

Our friendly careers team is here to provide you with information, advice and guidance to give you a head start in the graduate job market. 

Our careers advisors are on hand to support you with anything from writing your CV, cover letter or job application, to advising on any complex career problems you might have. 

You will also be supported with finding work experience or voluntary work while you study, or with applications for postgraduate study.

Faith Support

You can talk to our Chaplain about matters of spirituality, religion, or any other problem you may have. We offer a weekly multi-faith group, and a prayer room is available to use at any time.  

If you have any questions relating to our multi-faith support, please call our Chaplain on 01270 613 197.


We hope you find this list of FAQs helpful. If you have any further questions, please complete our enquiry form.

Your wellbeing is really important to us at University Centre Reaseheath. The Student Health and Wellbeing Service is available to all students who require support for a range of issues whilst at University. We are committed to supporting you to enable you to reach your full potential. Whatever issues you are facing, we are here to help.

Wellbeing Advisors offer a confidential service and are available 9am-5pm Monday – Friday. You will have an assigned Wellbeing Advisor to your curriculum area that is accessible and able to listen to you. Contact wellbeingteam@reaseheath.ac.uk if you need more info. 

You can also receive support for one-to-one mentoring via the Disabled Student Allowance (DSA) with a diagnosed mental health condition. Find out how to apply below.

Our specialist Inclusive Learning Team provide confidential information, advice and guidance to students with a learning difficulty, disability or diagnosed mental health condition. You can email the team at ucrinclusion@reaseheath.ac.uk or call us on 01270 613 288.

The UCR Inclusive Learning Team can help you apply for Disabled Student Allowance (DSA).

Anyone who is a UK resident and has declared a disability or specific learning difficulty, including mental health, may be eligible for DSA support.

Evidence of your eligibility will be required, e.g. a letter from your doctor or diagnostic assessment from a specialist. If you are in the process of applying for Student Finance and already have your evidence of eligibility your DSA application can be done at the same time by checking the DSA application tick box on your Student Finance application.

As part of the DSA application students will want a Needs Assessment and UCR is an Outreach Centre for University of Derby Assessment Centre. As such we can direct students from any UK Higher Education institutions on how to obtain their assessment and provide help with the application process.

The Needs Assessment will make recommendations to Student Finance about the most appropriate types of Support. Students can expect to receive a tailored package of support including specialist equipment and software, 1 to 1 Specialist Study Skills and/or Specialist Mentoring Support, and contributions towards printing costs.

For more information or assistance, please contact the UCR Inclusive Learning Team at ucrinclusion@reaseheath.ac.uk or phone us on 01270 613 288.

Click here to view our NMH rates.

Click here to view information for needs assessors.

For students who do not have their DSA in place when starting their studies or are ineligible for DSA support, they may be able to access the Inclusive Learning Team Study Skills Mentoring Service.

This provides support for academic skills such as academic writing, paraphrasing and sentence structure. We can also provide mentoring support for skills such as time management, procrastination and presentation skills.

For more information, please contact the UCR Inclusive Learning Team at ucrinclusion@reaseheath.ac.uk or phone us on 01270 613 288.

Policies and Procedures

To view our Equality, Diversity and Inclusion Policy, our Fitness to Study Policy and Procedure, our Access and Participation Plan 2020 – 2025 and more, please visit our Policies and Procedures webpage.