UCR - University Centre Reaseheath
University Centre Reaseheath

Student Health and Wellbeing

Starting university is a really exciting time and most people will take it in their stride. However, we understand that for some, leaving home and coming to university is a big deal and could present a number of emotional challenges.  

We offer a supportive and secure environment at UCR and our Student Services and Health & Wellbeing team can help with any issues you may experience. 

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Wellbeing services

Support throughout

Your course tutor is always willing to listen if you have an issue whilst at Reaseheath but we understand that sometimes it can be easier talking to someone outside of your curriculum area.

Wellbeing Advisors offer a confidential service and are available 9am – 5pm Monday – Friday. You will have an assigned Wellbeing Advisor to your curriculum area that is accessible and able to listen to you.

Wellbeing Team

The Wellbeing Team also provide a variety of services including:

  • LGBTQ+ Discussion Group
  • Transgender and Gender Questioning Group
  • Condom distribution scheme
  • On site qualified registered nurse
  • Sexual health advisor


If you have anything specific you would like to discuss in confidence prior to starting at UCR, you can contact the Student Wellbeing Team or the Chaplain on 01270 613 197.

FAQs

The Wellbeing Service is a confidential service. The Wellbeing Team do not communicate with tutors or other members of staff without your expressed consent. The only exception would be if the staff considered a student posed a serious danger to themselves or others, in such cases the member of the Wellbeing Team would usually inform you that they needed to breach the confidentiality contract.

Location:

  • We’re based in the Health and Wellbeing Centre on the ground floor of Jodrell Hall. This location is fully accessible

Opening hours:

  • Monday–Friday, 8.30am–4.30pm
  • Appointments can be offered face to face, via Microsoft Team, text or over the phone

Wellsesh – A group offering support for students who may be experiencing anxiety or stress and would like to connect with others experiencing the same thing.

MC Time  – Join the college chaplain Rev.MC Chang for discussions, activities and games! Connect with each other and build up the Reaseheath Community. Everyone is welcome!

Rooted – A social group linked to a local church. Connect with each other having discussions about faith, the Bible and how to apply these things to our day to day life.

LGBTQPA+ Support Group – Meet like-minded students and have open discussions in a safe environment.

Atypicals – A social and supportive group for autistic and neurodiverse students. Everyone is welcome, regardless of whether you have a formal diagnosis or not.

Korean Language Lessons – Learning a foreign language can help you refresh and boost your mental wellbeing. MC Chang, the college chaplain, is a native Korean speaker and is happy to provide Korean language classes on a 1:1 basis or as a group.

College Nurse – College Nurse Jenny can provide both physical and emotional support for students. Jenny is also able to offer health and dietary advice.

Pink Box Project – Reaseheath are able to provide free sanitary products for all students. Please look out for the pink boxes located across campus, or speak to a member of The Health & Wellbeing Team.

The Counselling Service can help with specific problems on a regular basis if you need support. Counselling provides a relaxed setting where you can talk freely in a way that is rarely possible with friends or tutors. Referrals are made through your Wellbeing Advisor. The Student Wellbeing Service can also refer you to outside agencies if necessary.

Counselling can help you with all types of personal difficulties, whether you are affected by your own feelings or by circumstances over which you have no control.

  • General unhappiness, loneliness, shyness, depression, anxiety etc
  • Personal worries such as family problems, bereavement, eating disorders, drug and alcohol problems, relationship break up
  • Appointments are usually made for up to 50 minutes and further sessions may be arranged when needed
  • Counselling is always totally confidential on all personal matters
  • Non-judgemental help – the counsellors are trained to listen and to accept your feelings and thoughts without criticism

University Centre Reaseheath has a Chaplain on campus who is based next to The Wellbeing Hub. The Chaplain is happy to hold discussions on any aspect of faith or morality and is available to students of all faith and none. A weekly faith group is available to all who want to meet others who share their faith or hold different faith values to themselves. The Chaplain runs ‘MC Time’ and ‘Rooted’. MC Time takes place every Thursday from 12pm until 2pm in the Bield bar where you can meet like minded people with a slice of pizza! He also supports many University Centre Reaseheath functions and is happy to offer advice or general support whenever needed. A prayer room is available next to The Wellbeing Hub for use at any time. The Chaplin also supports the Christian Union who meet every Wednesday at 12:30pm in the prayer room.

For urgent medical support: in an emergency, always telephone 999. Here are some other additional resources for support:

  • Your own GP
  • Kiltearn Medical Centre, Nantwich
  • NHS 111 Service on 111 – the service offers health advice 24 hours a day, seven days a week

For urgent emotional support: